ATS Integrations OverviewUpdated 2 months ago
FactoryFix's ATS integration streamlines your recruiting process by automatically syncing jobs and candidates between your Applicant Tracking System (ATS) and FactoryFix. While traditional recruiters manually copy-paste jobs and candidates between systems, FactoryFix's integration eliminates this tedious work - letting Copilot focus on what matters: finding and engaging qualified candidates.
The integration handles two core processes:
- Pulling your jobs from your ATS to FactoryFix
- Sending qualified candidates from FactoryFix to your ATS
Supported ATS Systems
We integrate with major ATS platforms including:
- Workday
- SAP SuccessFactors
- UKG Pro
- Greenhouse
- iCIMS
- Oracle Recruiting Cloud
- Lever
- SmartRecruiters
- Bullhorn
- Eightfold
See our Supported ATS Systems page for a complete list.
Feature support varies by ATS. Key differences include:
- Screening question sync capabilities
- Application update methods
- Source tracking implementation
- Authentication requirements
Ready to connect your ATS? See our ATS Connection Guide for step-by-step instructions.
How Jobs Sync Works
Job Sync Basics
- Every three hours, FactoryFix automatically pulls all your live US-based jobs from your ATS
- Each job appears in FactoryFix with Copilot disabled by default
- When jobs are removed or archived in your ATS, they automatically archive in FactoryFix
- You can still edit synced jobs in FactoryFix as needed
Important Job Sync Details
- Once you enable Copilot for a job, updates in your ATS won't sync to FactoryFix to avoid disrupting Copilot's optimization
- Job fields like title, description, and location sync automatically (specific fields vary by ATS)
- Screening questions from your ATS can sync to FactoryFix for most supported systems
How Candidate Sync Works
Application Sync Options
You can choose how applications sync to your ATS:
- Default: New and Engaged Sync
- Applications sync immediately when candidates apply ("New" status)
- Updates sync when candidates complete screening ("Engaged" status)
- Engaged-Only Sync
- Applications only sync after candidates complete screening
- Good for reducing unqualified applications in your ATS
Redirect to Careers Page Option
For organizations with strict compliance requirements, we offer the option to have candidates apply directly on your careers page. We strongly recommend against this unless absolutely necessary, as most candidates drop off rather than complete a second application and it prevents Copilot from properly screening candidates.
If your organization requires this option:
- Instead of FactoryFix's screening, candidates receive a link to your ATS application
- This ensures all applications follow your standard process
- Can be enabled company-wide or per job
Application Updates
When candidates progress in FactoryFix, we send updates to your ATS including:
- A comprehensive PDF profile with work history, education, resume, and screening responses
- A direct link back to the FactoryFix conversation thread
- Copilot's candidate assessment and scoring
- Note: We don't currently sync application status changes (like rejections) back to your ATS
Source Tracking
- All applications from FactoryFix are properly tagged in your ATS
- This works automatically for most ATS systems
- Some enterprise ATS systems may need additional channel configuration
Important Notes
- Jobs sync every 3 hours - please allow time for updates to appear
- Only US-based jobs are currently synced
- You can only connect one ATS per FactoryFix organization
- Manually created FactoryFix jobs don't sync back to your ATS
- The integration preserves all your ATS compliance and tracking requirements
Integration Support
Your FactoryFix account team is here to help with:
- Determining if your ATS is supported
- Choosing the right sync settings for your needs
- Troubleshooting any sync issues
- Adding support for additional ATS platforms
Contact your account manager to learn more about integrating your ATS with FactoryFix.