(Note: Only users with Admin privileges can access subscription and billing information.)
You can easily manage your FactoryFix subscription and understand your usage through your account settings.
How to View Your Subscription and Billing History
- Click your account icon in the bottom-left corner of the navigation menu.
- Select Settings.
- Navigate to the Billing tab.
Here you can view your complete billing history and download any past invoice as a PDF for your records.
Understanding Job Slots
Your FactoryFix subscription includes a specific number of active job slots. An active job slot is any job that currently has an AI recruiter enabled.
- Using a Slot: When you activate a job, it consumes one of your available slots.
- Freeing Up a Slot: When you deactivate a job posting, that slot becomes free and can be used for a new job.
How Additional Job Slots are Billed
If you need to activate more jobs than are included in your base subscription, you can use additional slots.
- Notification: When you are about to exceed your included limit, a notification will appear in the app to inform you that this will result in an additional charge.
- Prorated Charges: When you activate an add-on job slot in the middle of a billing cycle, you are only charged for the portion of the cycle that the slot was active. For example, if your billing cycle is from the 1st to the 31st and you activate an extra job on the 15th, your invoice for that month will show a partial charge for that slot. On your next invoice, you will see the full monthly charge for the slot if it remains active.
The price for each additional job slot is determined by your contract agreement and is not displayed in the user interface. If you have questions about your subscription, please contact your Account Manager.
FactoryFix Gold
Some accounts include FactoryFix Gold, which unlocks premium capabilities beyond your base subscription:
- Talent Pool Unlocks: Browse and unlock candidate profiles from the full FactoryFix talent pool.
- Labor Market Insight Reports: Request detailed analyses of your local talent market for any role.
- Interview Scheduling: Let your AI recruiter coordinate interviews, check calendar availability, and send invites on your behalf.
- ATS Integrations: Connect your Applicant Tracking System to sync jobs and candidates between platforms.
Gold is included with certain subscription plans and may also be available as a time-limited trial. To learn more, see Understanding FactoryFix Gold.